
The
abuse and misuse of e-mail is a serious problem and
Zazaba.com Web Hosting is committed to a zero-tolerance,
anti-spamming policy. Under this policy, we prohibit
spam, or any unsolicited commercial email, from being
sent either:
- Over
the Zazaba.com Web Hosting network, by customers
or any other users of the Zazaba.com Web Hosting
network (including customers' customers);
- Over
ANY network if the message sent advertises or mentions
a site hosted on an Zazaba.com Web Hosting server.
Definition of UCE (Unsolicited Commercial
E-mail), or SPAM
- Bulk
UCE, promotional material, or other forms of solicitation
sent via e-mail that advertise any IP address or
URL belonging to or pointing Zazaba.com Web Hosting
or any URL (domain) that is hosted by Zazaba.com
Web Hosting, whether directly or indirectly.
- Unsolicited
postings to newsgroups advertising any IP or URL
hosted by Zazaba.com Web Hosting.
The use of webpages set up on ISPs that allow SPAM-ing
(also known as "ghost sites") that directly
or indirectly reference customers to domains or
IP addresses hosted by ET Web Hosting.
- Advertising,
transmitting, or otherwise making available any
software, program, product, or service that is designed
to facilitate a means to SPAM.
Forging or misrepresenting message headers, whether
in whole or in part, to mask the true origin of
the message.
- For
further information on mail abuse, please visit
the Mail
Abuse Prevention System (MAPS) website.
Repercussions of SPAM
Across the Web, it is generally accepted that SPAM
is an inconsiderate and improper business practice.
- Zazaba.com
Web Hosting. SPAM is not only harmful because of
its negative impact on consumer attitudes toward
Zazaba.com Web Hosting, but also because it can
overload Zazaba.com Web Hosting’s network
and resources, especially on our shared (virtual)
server environments.
- Our
Providers. Since it is unsolicited, users who receive
SPAM often become angry and send complaints to our
upstream providers. This upsets our providers who
abhor SPAM for the same reasons that Zazaba.com
Web Hosting does - it causes negative consumer attitudes
and drains resources. We strive to maintain favorable
business relationships in the Web community and
obviously will not allow any practice that threatens
these relationships.
Punishment For SPAM
Zazaba.com Web Hosting reserves the right to terminate,
without warning, any account that violates this policy.
Usage of ET Web Hosting services constitutes acceptance
and understanding of this policy.
Zazaba.com
Web Hosting may, at its option, charge $25.00 per
SPAM complaint we receive. These are non-refundable
charges and will be invoiced at the time of complaint
notification.
Zazaba.com
Web Hosting reserves the right to decide what it considers
"SPAM", "UCE", "mail bombing",
or "bulk e-mail", and to determine from
all of the evidence whether or not the e-mail recipients
were from an "opt-in" e-mail list.
Should
you choose to e-mail from Zazaba.com Web Hosting servers,
especially if you use mailing lists, you must read
and adhere to the following guidelines, which are
offered as a statement of Internet standards and best
practices for proper mailing list management and preventing
e-mail abuse.
Basic Mailing List Management Principles for
Preventing Abuse
Mailing lists are an excellent vehicle for distributing
focused, targeted information to an interested, receptive
audience. Consequently, mailing lists have been used
successfully as a highly effective direct marketing
tool.
Unfortunately,
some marketers misuse mailing lists through a lack
of understanding of Internet customs and rules of
the forum pertaining to e-mail. Others fail to take
adequate precautions to prevent the lists they manage
from being used in an abusive manner.
- The
e-mail addresses of new subscribers must be confirmed
or verified before mailings commence. This is usually
accomplished by means of an e-mail message sent
to the subscriber to which s/he must reply, or containing
a URL which s/he must visit, in order to complete
the subscription. However it is implemented, a fundamental
requirement of all lists is the verification of
all new subscriptions.
- Mailing
list administrators must provide a simple method
for subscribers to terminate their subscriptions,
and administrators should provide clear and effective
instructions for unsubscribing from a mailing list.
Mailings from a list must cease promptly once a
subscription is terminated.
- Mailing
list administrators should make an "out of
band" procedure (e.g., a means of contact by
which messages may be sent for further correspondence
via e-mail or telephone) available for those who
wish to terminate their mailing list subscriptions
but are unable or unwilling to follow standard automated
procedures.
- Mailing
list administrators must ensure that the impact
of their mailings on the networks and hosts of others
is minimized by proper list management procedures
such as pruning of invalid or undeliverable addresses,
or taking steps to ensure that mailings do not overwhelm
less robust hosts or networks.
- Mailing
list administrators must take adequate steps to
ensure that their lists are not used for abusive
purposes. For example, administrators can maintain
a "suppression list" of e-mail addresses
from which all subscription requests are rejected.
Addresses would be added to the suppression list
upon request by the parties entitled to use the
addresses at issue. The purpose of the suppression
list would be to prevent subscription of addresses
appearing on the suppression list by unauthorized
third parties. Such suppression lists should also
give properly authorized domain administrators the
option to suppress all mailings to the domains for
which they are responsible.
- Mailing
list administrators must make adequate disclosures
about how subscriber addresses will be used, including
whether or not addresses are subject to sale or
trade with other parties. Once a mailing list is
traded or sold, it may no longer be an opt-in mailing
list. Therefore, those who are acquiring "opt-in"
lists from others must examine the terms and conditions
under which the addresses were originally compiled
and determine that all recipients have in fact opted-in
specifically to the mailing lists to which they
are being traded or sold.
- Mailing
list administrators should make adequate disclosures
about the nature of their mailing lists, including
the subject matter of the lists and anticipated
frequency of messages. A substantive change in either
the subject matter or frequency of messages may
constitute a new and separate mailing list requiring
a separate subscription. List administrators should
create a new mailing list when there is a substantive
change in either the subject matter or frequency
of messages. A notification about the new mailing
list may be appropriate on the existing mailing
list, but existing subscribers should never be subscribed
automatically to the new list. For example, if Company
A acquires Company B, and Company B has compiled
opt-in mailing lists, Company A should not summarily
incorporate Company B's mailing lists into its own.
This SPAM Policy and all other Zazaba.com Web Hosting
policies are subject to change by Zazaba.com Web Hosting
without notice. Continued usage of our services after
a change to this policy is implemented and posted
on the Zazaba.com Web Hosting site constitutes your
acceptance of such change or policy. We encourage
you to regularly check the Zazaba.com Web Hosting
site for any changes or additions. Visit our Terms
& Conditions for further information
regarding our policies.
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